Business Administrator Apprentice, Bulwell

Location: Bulwell
Employer: Riverlyn Medical Centre
Weekly pay: £117
Closing date: 31 January 2020
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Short description

If you are looking for a fast paced position with lots of patient contact with a small and friendly Medical Centre, this could be the ideal position for you, based in the Heart of Bulwell right next door to the train and tram station this could be the start of a highly rewarding career.

Full description

Riverlyn Medical Centre is a small, friendly practice with 3,000 patients who pride themselves on providing exceptional levels of patient care and that could all begin with you.

The practice is now in a position to offer an apprenticeship to an enthusiastic, reliable and hardworking person who would like to make a career within General Practice.

The purpose of the role is offer general assistance to the practice team and to project a friendly welcome to visitors either in person or via the telephone.

You will receive, assist and direct patients to access the appropriate service or healthcare professional in a courteous, efficient and effective manner and undertake a variety of administrative duties to assist in the smooth running of the practice.

You will be supported by both a work place mentor and an assessor to enable you to complete a Business Administration qualification.

Your main duties will be;

  • Deal with general telephone enquiries from patients and general public
  • Record requests for home visits
  • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Maintaining and monitoring the practice appointment system
  • Processing and distributing incoming and outgoing mail
  • Taking messages and passing on information to relevant team members
  • Filing and retrieving paper work including prescriptions
  • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
  • Providing clerical assistance to practice and staff as required from time to time, including work/data processing, filing, photocopying and scanning
  • Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
  • Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstructions and clutter
  • Clearing and restocking consulting rooms as required

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date

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